Resolution Guide
Resolve markets with clear evidence and fewer disputes
Resolution is the moment Phoenix turns an open prediction into a final result. Operators should treat it as a controlled workflow, not a casual button click.
Resolution starts the settlement workflow. The operator action is still the same: choose the correct outcome according to the published rule.
Resolution Principles
Use these rules when deciding an outcome:
- Resolve exactly according to the market wording.
- Use the named source of truth, not a more convenient source.
- Prefer final results over live or unofficial results.
- Keep evidence for support and audit.
- Void only when the market cannot fairly resolve under its original rule.
Manual Resolution Checklist
Confirm the market
Confirm the market is the correct market, then read the full title, description, and resolution rule.
Verify the result
Confirm the valid claim sides, verify the result from the stated source, and save evidence or a reference URL.
Resolve or void
Check whether any void condition applies. Resolve with the chosen side only when the market can fairly settle under the published rule.
Check settlement
Confirm settlement status begins updating after the resolution action succeeds.
Evidence
Good evidence answers: "Why did this market settle this way?"
Examples:
- Official event result URL
- Price feed timestamp and value
- Sports provider fixture result
- Operator review note for manual markets
- Screenshot or archived evidence when public pages change over time
When to Close First
Close a market before resolution when new orders should stop but the final outcome is not yet known.
Examples:
- Event has started
- Data source is temporarily delayed
- Market wording needs review
- External event is in progress but not final
When to Void
Void only when settlement would be unfair or impossible under the published rule.
Examples:
- Event was cancelled or abandoned.
- The named data source cannot provide a final result.
- The market wording is materially ambiguous.
- The listed outcomes do not cover the actual result.
Voiding cancels the market and starts the configured refund/settlement path. Operators should be prepared to explain the reason to players.